How different might the start of someone's career be if they had access to that kind of encouragement, alongside practical coaching in confidence and communication, from the outset?

Reducing approval-dependency does not mean giving employees less support, recognition or feedback. It means providing them in ways that strengthen clarity, competence and autonomy.

Other people’s approval can reassure and inform us, but it should not determine what we, or our work, are worth.

Vocal fatigue can affect clarity, confidence, concentration, stamina and how others perceive us, often before anyone recognises there is a problem. That makes it a performance issue, not simply an individual inconvenience...

Coaching is a valuable investment, but how do you measure it's impact? Here's why I'm partnering with Dr Selin Kudret...

What is the ballad between you and your brain? What are the perils of moving too fast for modern leaders?

In many workplaces, we spend a lot of time teaching people how to strive, perform and achieve. We spend much less time teaching them how to respond when someone else succeeds...

Clarity matters. If we want to develop presence, we first need to define it. In this blog, I define presence, break it into four coachable pillars, and explain why voice is such a powerful part of it.

Your hands and voice don’t operate separately. When you change one, the other often changes too...

Making business voice coaching accessible to young people not only benefits them, it makes eminent commercial sense...

Inspired by artist Pan Jianfeng, here's how you can Make Your Mark through presence, not performance in the workplace.

AI is changing the way businesses operate faster than ever. But even in this tech-driven world, one thing AI can’t replace is the human touch...

Coaching neurodiverse individuals and teams for more productive, judgement-free conversations at work. With the right support, neurodiverse employees can bring incredible creativity, focus, and attention to detail, driving innovation and boosting your bottom line.

Susan Room shares the legacy of her mother's voice and how it helped to build the foundation for her own confidence.

The words Make Your Mark inspire and drive me daily. But what does Make Your Mark actually mean and how can you apply it to your life?

Learn what the "Double Bind" is and how you can develop a communication style to handle it.

Find Your Inner Coach: Tackling a Tough HR Job Market Without Getting Desperate

Learning to listen to our inner voice more rationally and with curiosity (instead of allowing it to hold us back) can be transformative.

Four colleagues from Baillie Gifford reflect on their key learnings from my Make Your Mark group coaching programme.

Susan Room shares a breathing exercise for professionals looking for a way to relax and re-focus.