A Proven Framework that builds Confidence, Presence and Communication Skills
Helping leaders and teams look, feel and sound more confident and credible, not least when under pressure.
Everyone can make their mark. Yet many don't - perhaps because they lack confidence, think they don’t have ‘presence’, fear speaking up or don't like the sound of their voice when they do.
That's where Make Your Mark with Susan Room® comes in. It's a transformative four-step framework, specifically designed to help business people develop the four pillars of leadership presence:
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A confident mindset (mental presence)
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Confident body language (physical presence)
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Confident speech (verbal presence)
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A confident voice (vocal presence)
Make Your Mark blends powerful insights, demos, conversations, models, exercises and authoritative resources to help people at work:
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Improve their confidence, resilience and capacity to manage self-doubt and ‘imposter syndrome’
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Enhance their presence, impact and ability to elegantly 'own the room'
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Articulate their thoughts clearly, concisely and convincingly
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Listen actively, accurately and with minimal judgment, assumption and bias
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Use and flex their voice to influence, persuade and connect more credibly and effectively.
All content is
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Focused on achieving better business outcomes
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Relatable and evidence based
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Applicable to all, irrespective of gender, role, nationality, longevity and seniority.
To enhance relevance, I can customise examples and scenarios for specific audiences: for example, investment managers, women in tech, and functional teams.
The framework raises awareness of blindspots and development opportunities, and the accompanying toolkit can be used straightaway to achieve better business and personal outcomes.
Make Your Mark
for Teams
Are you a CEO, Human Resources, Learning and Development or Organisational Development leader looking for a scalable way to strengthen confidence, presence and communication skills across all roles, levels and functions in your organisation?
If so, Make Your Mark For Teams, my new digital self-study programme, could be exactly what you're looking for.
Why it works
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Proven, research-backed framework
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Self-paced, on-demand, bite-sized learning
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Builds capability quickly, affordably, sustainably
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Real-world scenarios + practical tools
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Works for intact or mixed teams - organisation-wide
“Thanks so much for the brilliant sessions, I truly appreciated them, and they will forever stay with me.”
Sandra Ferreira, Head of Compliance, Emirates NBD
"I really enjoyed Susan's Make Your Mark series. It got me thinking about my voice, my impact, and how to bring my presence to life."
Lewis Morgan MCIPD, Regional HR Business Partner (MENA) at Lockton
“What impresses me about Susan is how authentic she is - she really cares. She has a way of bringing out the best in people.”
Didem Ün Ates, Founder and CEO LotusAI, Advisor, Goldman Sachs Asset Management and AI Council