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Business communication and voice coaching workshops and keynote


To succeed in business, you need to ‘make your mark’, in other words make a positive, noticeable impact. What you say and how you say it is key to this. 

Make Your Mark with Susan Room®

Everyone can make their mark. Yet many don't - perhaps because they lack confidence, think they don’t have ‘presence’, fear speaking up or don't like the sound of their voice when they do. 


My Make Your Mark with Susan Room® workshops and keynote tackle these self-limiting beliefs head-on. Highly interactive and content-rich, they offer a whistle-stop tour of mindset, body language, speech and voice, leaving participants with a powerful toolkit they can use straightaway to feel, look and sound confident especially when under pressure.

Key Takeaways
  • A deeper understanding of how mindset affects body language, speech and voice.

  • Simple tools for managing self-doubt and tapping into the inner coach.

  • Insights into the science of executive presence and body language tips to convey it.

  • Ideas for making what you say more concise, authoritative and impactful.

  • Tips for using your voice to engage, persuade and influence others more effectively.

Who are your workshops for?
  • Anyone wanting to improve their confidence, presence and communications skills no matter what their gender, role, skillset, level or experience.

  • Multicultural, cross-functional and individual teams.

  • Graduates and interns needing to learn crucial soft skills.

  • Professional networks and undergraduate, post-graduate and MBA students.

Fees include:

A pre-engagement and post-engagement call.  

A list of reading suggestions, references and resources to extend and embed learning.

Make Your Mark with Susan Room® is available in five formats:

A Virtual 60-minute Lunch and Learn / Ask Me Anything Session

Digestible, bite-sized learning for up to 100 people.

45 minutes of input + 15 minutes Q&A.

£1,250.00 + VAT per Session.

A Virtual 60 or 90-minute Live Masterclass

A mix of input, demos and interactive exercises for up to 100 people.

Ideal for quickly equipping large numbers with key knowledge and skills.

£1,250.00 - £1,500.00 + VAT per Masterclass.

A Virtual 90-minute Small Group Workshop

A mix of input, coaching and practical work for up to 12 people.

For teams or employees from different parts of your organisation.

From £1,500.00 + VAT per Workshop.

Make Your Mark with Susan Room® Keynote

A mix of demos, exercises and insights that will get audiences on their feet.

For groups of any size.

Fees on request.

Make Your Mark with Susan Room® My 12 hour Signature/Flagship Programme

4 x 3-hour modules, one on mindset, one on body language, one on speech and one on voice,  delivered at 2-weekly intervals over 8 weeks.

For cohorts of up to 12 people at any level.

Fees on request.

Please get in touch if you have any questions, to discuss your requirements, need a session for more than 100 people or something else.

What others say

Since 2016, I have run Make Your Mark workshops and keynotes for organisations including 30% Club, Accenture, Apple, ANZ, Association of Foreign Banks, Baillie Gifford, Bouygues, Citibank, Financial Times, First Sentier Investors, Grant Thornton, Imperial College Business School National Association of Women in Construction, Northern Trust, Oracle, PA Consulting, Skanska, Skidmore Owings & Merrill, Women in Banking and Finance, Värde and wefox.


Thousands from over 40 countries have attended.

“Thought-provoking, impactful online workshops. The feedback we are hearing is great and we’re seeing lots of action plans being delivered.”

Rebecca Wright, Global Learning and Talent Manager, Financial Times

“Very informative, practical and helpful tips from a real expert on the things that we never tend to share or ask about in

the workplace.”

Jennifer Fegan, Legal and Commercial Director, Skanska

“People came away feeling confident, reflecting on themselves, what they want to work on and how they need to work on it. ”

Claire Smith, Deputy Head of HR, Bank ABC (ex-DVB Bank)

Frequently Asked Questions

Who delivers Make Your Mark with Susan Room® workshops and keynote?

I do – learn more about me here. For groups larger than 12, I’ll ask the business hosting the event to moderate and feed questions to me.

Who are they for?

Anyone who wants to feel, look and sound more confident, irrespective of gender, level, function, or ability. Since 2016, thousands have attended Make Your Mark with Susan Room® workshops from countries including Austria, Australia, Belgium, Bulgaria, Canada, China, Croatia, Denmark, England, France, Germany, Hong Kong, Ireland, Italy, Japan, Latvia, Lithuania, the Netherlands, Norway, Poland, Portugal, Scotland, Slovenia, Spain, Thailand, and the USA.

Are they only for women?

It’s up to you. They can be. Or they can be open to other specific groups or open all.

Are they just for developing presentation skills and public speaking?

No. They go much deeper, and you’ll be able to apply everything you learn to conversations with more than one person in any setting or situation.

Are they available for my time zone?

Yes. I work across Europe, the Middle East, Africa, APAC and North America. Email  for answers to specific time-zone questions.

Can participants ask questions?

I love to take questions! The amount of time we spend on them depends on your objectives and the number of participants. We’ll discuss this during the pre-engagement call.

Do participants need previous experience?

No – just an open mind and willingness to learn.

Is recording permitted?

Not without my written permission. See section 2.9 of my Terms and Conditions for more.

Will this be death by PowerPoint?

No. You’ll be lucky to see more than five slides.

What technology is used for the workshops?

Ideally Zoom because it’s the most stable platform I know.

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