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To 'make your mark' is to do something that is meaningful and important. Something that has a lasting impact on the world. On you. On others.
 

Everyone is capable of making their mark. Yet many don't: perhaps because they lack confidence or find it hard to make their presence felt. Or perhaps because for some reason they feel unable to speak up; or don't like the sound of their voice when they do.

That's why I developed Make Your Mark with Susan Room®, a coaching programme and toolkit that combines voice and executive coaching to give people the confidence, presence and communication skills to speak up and make their unique mark on the world.

​The programme is based on the idea that how you think affects how you look, what you say, and how you say it. 

Hundreds of individuals attend Make Your Mark with Susan Room® events every year and their average feedback score is consistently over 95%.

‘How you say it’ examines the art of listening, what the human voice is capable of, and how to use it both to say what you mean and to mean what you say.

‘How you think’  explores the language and origins of the inner critic, and offers powerful exercises to tame and turn it into the inner coach. 

‘How you look’ considers the inner critic’s effect on body language, and shows how to manage nerves, and improve presence and personal impact.

‘What you say’ raises awareness of unhelpful speech habits, and offers practical tips for speaking confidently, clearly and concisely.

‘How you think’  explores the language and origins of the inner critic, and offers powerful exercises to tame and turn it into the inner coach. 

‘How you look’ considers the inner critic’s effect on body language, and shows how to manage nerves, and improve presence and personal impact.

‘What you say’ raises awareness of unhelpful speech habits, and offers practical tips for speaking confidently, clearly and concisely.

‘How you say it’ examines the art of listening, what the human voice is capable of, and how to use it both to say what you mean and to mean what you say.

For corporates

My Make Your Mark with Susan Room® coaching programme gives busy professionals much-needed time and space to reflect on how they are feeling, thinking and behaving. Together we explore the intersection between mindset, body language, speech and voice and powerful, practical tips and techniques that boost confidence, presence and communication skills.

I collaborate closely with HR, Learning & Development and Talent professionals to maximise the programme's impact. Examples include aligning a Make Your Mark programme to support specific business goals and initiatives; customizing content to meet the needs of bespoke audiences; and creating an online community to amplify and sustain post-event learning. Read the Financial Times and Baillie Gifford case studies for more on this.

The programme is suitable for all industries, countries, levels and functions. It can be delivered to women-only or mixed cohorts; become part of a corporate's ongoing development programme; or be a 'one off' – to support people through personal or business change like redundancy, which is what DVB Bank is doing.

For Students

Make Your Mark with Susan Room® is also available to young people before they enter the workplace full-time. Every year, I run, pro bono, a Summer School and a Winter School so that young people can experience the power and benefits of professional coaching. I also partner with corporates who want to offer the programme to their interns or as part of their CSR activity.

 

I'm passionate about this work because higher education students today face unprecedented demands and pressures. According to international research group YouGov, 63% experience stress which affects their day-to-day lives and 39% worry about finding a job after finishing their studies. The Institute of Public Policy Research concurs. In the last decade, they say, there’s been a fivefold increase in the number of students disclosing a mental health condition to their university.

These trends are frightening and unsustainable.

 

Coaching helps young people manage the challenges they face while studying; prepares them to apply for, obtain and maintain work; and gives businesses the future skills they need to stay globally competitive over the next 10-20 years. 

That’s why I run Make Your Mark Student Schools. And that's why young people say they are so powerful. 

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What clients say

"I think as a leader in the corporate world Susan must have been brilliant to work with. She has a real warmth about her - she's an excellent coach."

 
– Louise Murphy, Baillie Gifford