Case studies

I work internationally with individuals and groups across all sectors. Here you can read the personal stories of some of those I’ve worked with. Discover how our work together has helped them secure success.

Case studies

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Helping DVB deliver a bespoke outplacement service

DVB, part of Germany’s second-largest banking group, will close at the end of next year, negatively impacting every colleague at their London base. Make Your Mark with Susan Room® forms a crucial part of their bespoke workshop series, curated to give colleagues the skills they’ll need when they leave.

Case studies

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Sankar Hariharan - Ernst and Young

Promotion was a dream come true for Sankar. But the move from his Indian hometown to London saw him struggle to communicate succinctly in his second language. He lost confidence. To restore it, Susan used a blended approach covering mindset, body language, accent softening and voice authority.

Case studies

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Didem Un Ates - Microsoft

When you know 2,500 people will be watching, you definitely want to capture and hold attention. That’s why Didem sometimes seeks Susan out for dry runs. Working together, they define and refine key elements of major presentations to secure maximum impact and bring content to life.

Case studies

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Helping Financial Times achieve its gender parity goals

On a mission to achieve gender parity across its leadership by 2022, Financial Times, has been regularly working with Susan since 2017 to help support, retain, and develop female executives. Over 400 have now attended various Make Your Mark with Susan Room® events and benefitted from Susan’s 121 coaching sessions.

Case studies

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Celine Delacroix - Ernst and Young

To make partner, Celine had to give the presentation of a lifetime. This success story is one woman’s journey to the top and how she worked with Susan ahead of that career-defining moment. Blending voice and executive coaching, the pair worked on mindset, body language, voice and content.

Case studies

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Helping those with a passion for making a difference

The ‘Making a Difference Women’s Network’ is all about making change happen. What better forum for a Make Your Mark workshop? Discover how in just two hours those looking to make a positive difference in the world left with practical techniques to help them step up, speak out and create a lasting impact.

Case studies

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Angela Geddes - Baillie Gifford

Edinburgh-headquartered, responsible investment management company, Baillie Gifford, has worked regularly with Susan since 2018. More than 125 executives have now completed the Make Your Mark with Susan Room® programme. Having been a part of its pilot, Angela reflects on her experiences here…

Case studies

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Ansa Javed - Global Financial Services company

What do you do when your CEO says: ‘You’re great but keeping up with your pace in meetings can be difficult?’ That’s what happened to Ansa. After working on her verbal communication, confidence and leadership brand with Susan, that same CEO felt compelled to positively revise her assessment...