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Welcome to the world of
voice and executive coaching

Hello and thank you for visiting my website.

I’m Susan Room, a former corporate leader and one of very few coaches qualified to provide both voice and executive coaching.

My work enables people to feel, look and sound more confident - enhancing their presence, happiness and success both in life and at work.

I collaborate mainly with HR, Learning & Development and Talent professionals who invite me to coach their colleagues. For some I run my Make Your Mark with Susan Room® coaching programme and virtual workshops. For others I deliver 121 coaching. I usually start with one or the other, but often end up doing both.

Those who work with me say my approach is strategic and the results tangible. Having been the only female voice in the boardroom for many years, I firmly believe that better balance makes for better business, and want to see more women in senior roles. That's why I specialise in voice and executive coaching for women; most (not all) of my clients are women.


To ‘pay it forward,’ every year I run, pro bono,Summer School and a Winter School to give young people free access to professional coaching before they enter the workplace full-time.

I hope you find useful information and inspiration on this website.

If you're an HR, Learning & Development or Talent professional, do get in touch if you think there's potential for us to work together.

Susan Room


"A former business leader and passionate gender equality advocate, I retrained as a voice and executive coach to help professionals feel, look and sound more confident. I coach mainly - but not exclusively - women".

– Susan Room

My coaching cornerstones

My corporate experience - gained whilst sitting on the Executive Committee of three global businesses - means that I understand the corporate world and my clients' and coachees' challenges and opportunities.  


My ICF PCC coaching credential means I have completed rigorous training and assessment and now belong to a self-regulating global group of 30,000 elite coaches who provide accountability to clients and the coaching profession. 

My Royal Central School of Speech and Drama voice qualification means I adapt world-class actor-voice training techniques to help busy professionals look and sound more confident and present.

And my personal journey - I'm a mum who has had four careers, reinventing myself each time - means I understand 'the struggle to juggle' and what it takes to unlock a fulfilling, non- linear career.


What clients say

“In an incredibly warm and thoughtful manner, Susan provided us with exercises, tips, insights and space to practice, encouraging us to leave our comfort zones and try new voices.”

– Ara Yoo, International Program Manager, Fondation CHANEL
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